{"componentChunkName":"component---src-templates-blog-js","path":"/blog/crm","result":{"data":{"contentfulBlogPost":{"myTitle":"CRM Admin.","publishedDate":"December 13th, 2025","body":{"json":{"nodeType":"document","data":{},"content":[{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"CRM ADMIN TRAIN.","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"hr","data":{},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"embedded-asset-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"me6pdgjw74pv","contentful_id":"me6pdgjw74pv"}},"id":"c5s6idQkAWP4aOGqtT89oFk","type":"Asset","createdAt":"2026-04-13T21:26:50.463Z","updatedAt":"2026-04-13T21:26:50.463Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment","contentful_id":"master"}},"publishedVersion":2,"revision":1,"contentful_id":"5s6idQkAWP4aOGqtT89oFk"},"fields":{"title":{"en-US":"crm1"},"file":{"en-US":{"url":"//images.ctfassets.net/me6pdgjw74pv/5s6idQkAWP4aOGqtT89oFk/e23b4ee3b56d2faf5c105fdf96b9f556/crm1.jpeg","details":{"size":98885,"image":{"width":2048,"height":2048}},"fileName":"crm1.jpeg","contentType":"image/jpeg"}}}}},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Where will we start?","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"What exactly is ","marks":[],"data":{}},{"nodeType":"text","value":"C","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"lient ","marks":[],"data":{}},{"nodeType":"text","value":"R","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"elationship ","marks":[],"data":{}},{"nodeType":"text","value":"M","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"anagement?","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Why are its fundaments so important?","marks":[],"data":{}}]}]}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"heading-1","data":{},"content":[{"nodeType":"text","value":"Where Will We Start?","marks":[],"data":{}}]},{"nodeType":"hr","data":{},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In today’s digital world, businesses are becoming more dependent on structured customer data, automation, ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"and personalized communication. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"At the center of all of this sits ","marks":[],"data":{}},{"nodeType":"text","value":"CRM","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" — ","marks":[],"data":{}},{"nodeType":"text","value":"C","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"ustomer","marks":[],"data":{}},{"nodeType":"text","value":" R","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"elationship ","marks":[],"data":{}},{"nodeType":"text","value":"M","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"anagement. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"But before we dive into tools, dashboards, and administration, we need to understand the basics.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"embedded-asset-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"me6pdgjw74pv","contentful_id":"me6pdgjw74pv"}},"id":"c6QhSYQBV2hCzcgqAoohTVw","type":"Asset","createdAt":"2026-04-13T21:26:50.461Z","updatedAt":"2026-04-13T21:26:50.461Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment","contentful_id":"master"}},"publishedVersion":2,"revision":1,"contentful_id":"6QhSYQBV2hCzcgqAoohTVw"},"fields":{"title":{"en-US":"crm3"},"file":{"en-US":{"url":"//images.ctfassets.net/me6pdgjw74pv/6QhSYQBV2hCzcgqAoohTVw/b3db14c9b7992238584ee52939e09f8d/crm3.jpeg","details":{"size":275982,"image":{"width":4033,"height":3024}},"fileName":"crm3.jpeg","contentType":"image/jpeg"}}}}},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"The best place to start is not with software, but with understanding the ","marks":[],"data":{}},{"nodeType":"text","value":"purpose","marks":[{"type":"italic"}],"data":{}},{"nodeType":"text","value":" behind it.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"CRM is not just a system you install — it’s a strategy for managing relationships with customers. 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